We turned Unisure from loss to mega profit firm - MD
By OBIDIKE JERRY
Saturday, February 9, 2008
•Cyril Ajagu
Photo: Sun News Publishing

Recapitalissation of companies in the financial sector has continued to yield its fruits to managers, investors and the entire society. This is very true in the investment portfolio and capital base of Universal Insurance Plc. which sprang from loss to a mega profit firm after consolidation.

The company, one of the strongest in the insrance sphere today has even taken further initiatives to ensure its surplus capital is divested into other sectors for better standing. As a result, it has veered into construction, oil and gas, real estate, civil construction and maritime.
The MD of the company, Engr. Cyril Ajagu revealed these feats in an interview with Saturday Sun recently and even boasted that there is no stopping Unsiure in its objective to be the top of the insurance sector with the plans it has on ground.

Found in tatters
Engr. Ajagu, the Unisure GMD company says the policy statement of Unisure where her word remains her bond has been one of the reasons the company is growing in leaps and bounds.
“In Unisure we say our word is our bond and that has kept us on. The word ‘universal’ means we are going to go round the world. As salvation of God goes round the world, this company is going to go round the world. The company was formed in 1961 by the government of the eastern region. We have sustained it and the vision is blossoming during our own time and we are happy God is using us to make it happen.

Revival
When we got into Unisure as core investors, it had been in losses for the past 10 years. But God on our side we were able to turn it around. Within the first one year we stopped the losses and later made a profit of N9 million. We increased the profit the following year, 2005. In the same 2005, capitalization was announced. It was not easy coming from losses to another capitalization after the initial one that brought back the company from the brink. But to the glory of the Almighty God we were able to recapitalize and also acquired three other companies and to date Universal Insurance Plc. is second to none in Nigeria – in terms of asset base, liquidity, strategic performance and diversification of products.

In the Universal group, we do not only do insurance. Insurance is only our flagship. But for you to do good insurance in this world don’t forget that God who created this world has actually insured the world before creation. What we do in universal is creation of niches within the human elements. Truth is our watchword, that is integrity. We do not take on risks that we know we are not capable of delivering upon. Any risk we take we normally distribute. It is normal in insurance to distribute and then split your share and your risk with the re-insurance. We have a reinsurance treaty with one of the foremost reinsurance company in this country, AfricaRe and we have some of our reinsurance outside the country and then with other three re-insurance companies including Global-Re. Apart from that we still spread our risks with other insurance companies, so that at any point in time any risk we take, we pay it off if claims come.

A mega group
Universal is going places. We are into small and medium scale industries through our affiliate sister companies because we want to have a feel of what it takes to bring back the middle class that was lost in Nigeria. And in bringing this middle class you need to have a feel of it. It is not a case of jack of all trade and master of none. We hire expertise and we get professionals to run a particular area.
Before I even went to school, I come from a family of business people. My father is a major contractor. He built the first estate in Asaba. So, at the age of 15 I already knew how to build houses and took that on even through my university. During my university course and during vacations, myself and my brother spent our holidays working with the people in the bush - the carpenters, bricklayers. We carried cement and learnt how to mould blocks.

At home our mother taught us how to fry garri, fry beans, clean the house etc. So both home and outside we were meant to be round pegs in round holes. In case of anything you fall back to anything you can do. That is what I have brought to Universal. I never read Insurance. My getting into insurance was divine. From Port Harcourt to Enugu with my colleagues as core investors and then we were able to turn it around and to bring it back to what it is.

Lateral integration
We are into real estate, small and medium scale enterprise, hotel and so on. We create lateral integration of the aspects so that cost effectiveness will be there. We have paints, aluminum and doors factories. With good management and staff, you can get cement and mould blocks and lay a good foundation. Because the estate we are trying to do is about 200 duplexes and about 60 bungalows. We are classifying it in terms of low and medium and rich class. It will have a helipad, hospitals recreation and hotel.

Before vision 2020
Back when I was in Shell I knew that Shell built its own estate about 50 years ago. I said to myself if Shell could do this 50 years ago, Nigerians could do something much better now. And I belong to that group of Nigerians who believe that we have got the same brain - and we can do much better. All we need is to remove the poverty of the mind, poverty of the brain and poverty of the stomach. And then be spiritually conscious and focused so that even before the 2020, Nigerians can attain one of the twenty biggest economies of the world.

Market position
I don’t want to say anything too specific about that, but simply I would say we are second to none. We are not number one and I will say we are obviously within the first three brackets. But I cannot mention anyone to be on top of us, for reasons being that Universal as the name implies, is a company that will go round the world. Within here, we are not so much into the market making noise. We don’t play to the gallery. We believe that the truth will always prevail. Consciousness in terms of insurance among the citizenry in Nigeria is quite low. So, we try to build it up because a lot of people who did insurance in the past were not too sincere. They were basically charlatans. It is not only in insurance you have such in engineering, law, medicine, journalism and so on. But any place you find yourself, try to leave a legacy on the sands of time. Universal is poised to do that. So I do insurance with engineering dimension. And that is why we are putting a lot of things into it. That is why we have a different group.

Risk Portfolio
We don’t take on any risk that we think is not necessary. It does not mean we are averse to risk but we advise the client, and say no this is what you want to do, this is how it is going to be done. We don’t just take your money. If someone wants to take a life insurance, we would want to see the person’s traveling rate, we want to know the kind of job he does, and advice on how to make it better. If one wants to go on transit, we want to know the goods. We must check the road a customer is going to take goods through and say this road is not okay. Why don’t you take this one or why don’t you use train. So, in terms of insurance we are going into the nitty gritty of it.

Image building.
We are going to show the world that yes good things can actually come from Nigeria and it is already coming out. In London I said so before we acquired three companies. I thank God for what He used us to do and He is still doing it. We have got our branches in different parts of the country. Our intention is not to have branches in all the towns in this country, but to spread awareness and affect lives and make people know you cannot shake hands without insurance in this country. You cannot do anything without insurance.

We don’t owe claims
Government should pay the insurance. Individuals should pay the insurance. And then when you have a claim you should go and get your claims immediately with dispatch. We don’t owe claims here. We certainly don’t owe claims. I can be quoted that we are one of the insurance companies with least claims portfolio in this country.

Local content /off share insurance
Yes, we are already into it. We are already into NNPC accounts. We are trying to get into other oil companies. We have stints with the majors. Before now all the major insurance was done abroad. Because of our asset base, shareholders fund, cash (liquid) base we handle them locally now. But again much more than that is because Nigeria does not want to grow. When we say Nigeria doesn’t want to grow we mean the individuals. If you are fixated in your mind and you don’t believe in yourself how will you believe in your country? We believe and that is why I am happy with the economic reform. You can hear Nigeria talking about being among the 20 world biggest economies in 2020. That is something wonderful. I am saying that even before 2020 if we put our priorities right, there’s nothing stopping us from getting there in the next 10 years.

Recapitalization and consolidation
It is wonderful. We are re-certified, we are reconsolidated and that is why we acquired three companies. If we were not capable of consolidating then how do you acquire? You should carry yourself before you carry other people. But we believe the system corrects itself. Everything works together for good for all of us. I think we are all going to come out fine and better – the regulatory authority will come out better - the insurance industry will come out better, Nigeria will come out better. But the earlier it is done the better for all of us because nobody waits for anyone. So, nobody will wait for you in this world for you to be rigmaroling.

Whatever it is, we should just get it right and I pray it will soon come to an end and I believe that within this month it should be sorted out. But we are totally recapitalized, consolidated in our general business. We have 50% equity in what we call Universal/African Alliance. We brought our portfolio 50-50 to form another company. In Universal alone, we have 500% and we took on Oriental and African Safety and a couple of companies are still angling for us to acquire them. But the problem about acquisition is that you have to strategize very well before you acquire to turn it around. You don’t just acquire for the sake of it. You acquire because you want to change a lot of things and bring them to profitability. And as I speak to you right from the time when we acquired all these company up to date, we have turned all into a profitable ones inside the Universal family.


 

 

 

 

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