Rebranding Nigeria: Myths
and realities
By Charles O’Tudor
Wednesday, February 25, 2009
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Professor
Dora Akunyili
Photo:
THE SUN PUBLISHING
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Without doubt, globalization has intensified competition
not just among industries, markets, and investments but among
nations. In the wake of the issues of cyber crimes, drug and
human trafficking, piracy, money laundering, embezzlement
and all forms of corruption that have marred our national
identity, we cannot fault the idea of rebranding.
The recent emergence of a “Rebranding Nigeria Campaign”
under the Prof. Dora Akunyili led Ministry of Information
and Communications has generated a flurry of reactionary postures
from professionals, brand and communication consultants, other
stake holders and patriotic Nigerians alike.
The campaign, anchored on a sensational logo and slogan competition
thrown upon to the public has been hailed by some as the magic
wand that will propel Nigeria to Brands Paradise while also
attracting opprobrium as simply another blind step in the
wrong direction. For me, the issue is not with the idea of
rebranding Nigeria and not so much with the Minister being
out of her depths. While her initiative might be borne out
of a genuine naiveté, the methodology has thrown up
a myriad of inquiries about our nation’s core essence.
If the process is flawed, all that follows is futility. As
a professional and having dedicated a major part of two decades
of my existence to the study of brands and branding, and having
also had the opportunity to pioneer one of the foremost indigenous
brand consulting firms in Nigeria, I feel a sense of duty
and obligation to respond to the issue at hand.
Branding cannot be conjured or invented by mere logos and
sloganeering. A brand is built through an internal processing
of its brand’s DNA based on empirical research. As a
country, we need personal, corporate and institutional reformation
to achieve a transformational repositioning of our national
brand identity. The internal process is what automatically
reflects in the external processes. A good case in point,
an ophthalmologist does not go ahead to recommend corrective
lens for a patient with an eye defect, without first finding
the nature of defect; say is it myopia, hypermetropia or astigmatism?
It is based on such findings that he recommends appropriately.
Everything outside this process is blind therapy. Thus, the
modus operandi of the ministry under the present dispensation
is flawed as professional consultants were not factored into
the build-up process. There should be a team of selected brand
professionals, who will dissect components of the Nigerian
brand DNA from the standpoint of its cultural and socio-eco-political
realities and then make recommendations to government on the
way forward. Here, it is pertinent to note that external projection
will not be the first step in the way forward.
Whereas the effect of ignorance has heightened the misconception
of branding as simply an issue of logos, graphics or pay-off
lines, it is far from that! Only very few Nigerians have an
in depth understanding that the processes are deeply scientific,
and that same scientific approaches must be employed in the
processes of branding. The strong scientific intricacy involved
is what guides rationales and professionalism. It is then
expedient to ask; is rebranding Nigeria the function of a
mere logo or slogan? How will this resuscitate the battered
image of Nigeria? Is it in the name of the campaign or the
processes and strategies? How do we as a nation hope to sweep
the decay of several decades under a beautiful carpet of logos
and catchphrases? What happens when another Minister comes
and jettisons the current rebranding project for a new one?
How long should we continue revolving around a vicious cycle
of ineptitude or defunct?
We talk about rebranding a country where corruption still
holds sway in all segments of our individual and corporate
beings. We talk about rebranding when the most basic amenities
of life continue to elude government’s delivery capabilities.
Is it not funny how we want to rebrand Nigeria when citizens
of our country cannot walk the streets safe and secure from
hoodlums and sometimes even the law enforcement agents that
ought to protect them?
Before rebranding Nigeria, we ought to perfect the internal
processes that constitute the brand DNA. A good product sells
itself in the marketplace, but at the moment, Nigeria is still
a hard sell, even to its own people. Let somebody tell government
that countries of the world that ever ran successful branding
campaigns did not just wake from slumber to initiate a campaign
of logos and slogans. Before India began its national branding
campaign, they had put in place impressive infrastructural
standards. Their educational system is today regarded as one
of the best in the world.
A country like the United States of America has been branded
as a successful nation by the successful products associated
with it; from Microsoft software and Boeing airplanes to MacDonald’s
hamburgers and Coca Cola drinks. Japan is associated with
quality products produced by global brands such as Sony, Toyota
and Nikon. The strength of these brands and the economic power
they have delivered to their owners have propelled these nations
to leadership of the global economy. Before we begin to rebrand
Nigeria, we should first ask ourselves, what is left of our
national heritage that we can first sell to ourselves, and
the world at large? Is it Corruption? Infrastructural decay?
The Niger-Delta crisis? Electoral malpractices?
Every nation, quite like humans have their peculiar struggles
and issues. As they coast through their life cycle of vulnerabilities
and triumphs, they must ensure they manage the delicate image
balance, by evolving ways to reinforce the acceptable identity
and seek ways to address the unacceptable ones. A country’s
failure to strengthen its identity means that it gets submerged
under the fast expanding frontiers of national greatness.
Today we are not just combating the negative perception, but
the years of inaction, insensitivity and negligence to our
national identity. We have lost potential investors, business
opportunities because perception as they say is reality. Branding
is not a one run-off campaign, but a continuous evolution,
hence every individual, organization and nation must keep
seeking ways to differentiate, upgrade and evolve by asking
the question, does my brand name connect with the consumer?
What are my brand assets? What is my position on the consumer
sync? What should we reposition? What should we perfect and
translate into the external?
Does the brand resonate with the changing salient needs of
the consumer? These leading questions can only be established
by empirical factors and research not so much as elitism and
the delusional grandeur of creativity. A good nation brand
must have longevity. It must transcend election cycles and
special interests by capturing the core of a country and its
people and what they offer the world. It must engage citizens
and national organizations at home while winning recognition
and respect abroad.
Basically, nation branding like global branding must be taken
from three prolonged perspectives, Meta branding, corporate
branding and personal branding. A report by the World Press
Institute on Transparency stated that Nigeria was spending
about $35 million every year on image laundering in the US
Media. The new approach must first be experiential - the economy
of brand strategy for survival. Brands need a more evolving
strategy that stays as close as possible to the needs of the
market. The “Rebranding Nigeria Campaign” might
just be another failed attempt, if what we say is not in synergy
with what we are. Internal and external rebranding machineries
must synergize.
This further buttresses several aspects of my thoughts on
the essence of nation branding succinctly captured in a series
of articles I have written in the last few years while writing
on the Nigerian brand renaissance in the column – BRANDSARISE
on BusinessDay. These articles, already being compiled into
a compendium will soon be unveiled to the Nigerian public
after a series of BRANDSARISE empowerment seminars across
selected Nigerian campuses. These empowerment seminars are
anchored on the philosophy behind the BRANDSARISE compendium
which asserts that when individuals rise, the communities
will rise, and when the communities rise, the nation will
arise. Still on the essence of nation branding, I observed
in the forthcoming BRANDSARISE book, that “Branding,
for countries, it must be noted, only works if truthful.
For example, to attract investment, in general a country must
be governed by the rule of law, must protect private property,
must have modern infrastructure, etc. If it lacks these ingredients,
it cannot expect a branding campaign aimed at enticing investors
to be successful. The result of this recognition should spur
the creation of conditions conducive to investment.”
On the personal plane, a strong national brand is a collection
of strong personal brands. As was experienced on Wednesday,
February 18 at the University of Lagos where the likes of
Chief Dele Momodu, Uche Nworah, TY Bello, Sammie Okposo among
others joined me to inspire hundreds of young Nigerians who
converged on the University’s Main Auditorium for Season
II of the BRANDSARISE Youth Empowerment, the clarion call
is for us as a people to arise to our full potentials. Indeed,
it is upon the strength of personal brands that a great nation
is built.
The quality of a nation derives from the quality of the people
that constitute that nation. Here, leadership is a critical
factor. Our leaders must come to terms with the true essence
of leadership. Leadership is not as titular as it is attitudinal.
Furthermore, we must conspicuously redefine and retrieve our
drowned cultural values. A major part of our national identity
is embedded in our diverse cultural heritage. Meanwhile, as
we allow imperialism to submerge or culture, we lose not just
the moral fabrics that are married to our cultural heritage
but our national identity derived from it.
Having become a society that prioritises wealth over integrity,
our youths upon whom our nation’s future rests, have
embarked on a wild goose chase for the Golden Fleece, crushing
our collective identity in their lust for materialism. We
must return to the roots – the family circle and begin
from there. How do we raise our children? Do we forget that
paradoxically, the child is the father of the man? When Abraham
Lincoln said, “I don’t care who my grandfather
was; I only care about who his grandson will become”
it was an introspection into the past in order to lay the
future’s foundation in the present. It is instructive
to those who care enough that we cannot change Nigeria from
the outside. We must begin to harness the power of thinking
towards the internal – that which is locked inside of
us.
On the other hand, people in government must understand that
rebranding Nigeria starts from the top. There is still a sightless
continuum in the relationship between ‘Nigeria’
and ‘the Nigerian’. There is a loud absence of
a social contract between government and the people. This
is as a result of the dearth in leaders who execute the business
of governance with transparency and selflessness.
We need true tested leaders in our country. The domino effect
of this will become a citizenry that looks up to its government
as a reliable leadership structure that holds in dutiful trust
the well-being of the masses. In the light of this, the citizens
on their part become naturally obliged to their nation. Developed
economies of the world thrive on this Rousseauan philosophy.
Patriotism is not commanded but earned. Nigeria must adopt
more scientific approach in its rebranding effort or else
we will end up with achieving nothing but what may be termed
for want of better description – the doughnut effect.
Let’s put in place proper structures that will accentuate
the process from thought to finish. Not a free for all “Dugbe
market” approach.
As I conclude, I leave you with the words of Howard Jeta,
former United States Ambassador to Nigeria. “Some people
say that Nigerians are brash and aggressive; I say that you
hold your own down and some folks are intimidated by your
self-confidence.” We Nigerians have a can-do-spirit
that can conquer any mountain. We are not more corrupt than
most developed nations of the world. We are a rich country
that must channel its strengths in the right direction. Rebranding
Nigeria is first a call for us to arise in all our internal
structural processes. When we arise inside, we can then beat
our chest to the world. We must not appear as whitewashed
sepulchers with a corruptly interior. BRANDSARISE.
• Charles O’Tudor is the Principal Consultant,
ADSTRAT BMC Limited.
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