By Chinwendu Obienyi, Lagos
Access Bank plc has announced that customers can visit any of their branches nationwide to receive funds sent from family and friends abroad in US dollars.
The bank noted that the service is in response to the recent announcement by the Central Bank Nigeria (CBN) that recipients of international remittances can now receive their funds in dollars or to have funds paid directly into their domiciliary accounts.
Speaking to Daily Sun via a statement, the bank’s Executive Director, Retail Banking, Victor Etuokwu, said this is part of Access Bank’s promise to create value and meet the needs of its customers.
‘We are happy to announce that our customers can now receive funds sent from the diaspora in dollars at any of our branches nationwide. The funds will be available as cash pick-up or direct transfer into customers’ domiciliary accounts,’ the statement read.
According to him, the bank’s promise to deliver ‘More than Banking’ services is even more critical at this time, with ‘customers looking for convenient products and services that facilitate their lifestyle and our remittance services are available to both customers and non-customers of Access Bank.
‘We encourage Nigerians in the diaspora to take advantage of this season of giving, to send funds home for their loved ones, who in turn can receive either by opening an Access bank domiciliary account or reactivate their inactive domiciliary account and the funds will be paid directly to their accounts or visit any of our 500 branches nationwide to receive their funds in USD cash.
‘We maintain a strong relationship with our remittance partners: Western Union, MoneyGram, Ria, WorldRemit, Transfast, Paysend, Shift, Sendwave and other international money transfer services and we are committed to delivering excellent service to all our customers,’ the statement concluded.
Access Bank over the years has leveraged technology including advanced analytics, cloud computing, artificial intelligence, machine learning and robotics process automation to reform business operations and drive performance to improve customer experience.