By Chinwendu Obienyi
In line with its mission to deliver superior value to its customers and provide innovative solutions for the markets and communities it serves, Access bank Plc has successfully commissioned and empowered 74,000 Access Closa agents to provide financial services to customers across Nigeria.
With these Access Closa Agents spread across the 774 local government areas in the country, the bank has significantly grown access to finance and banking services to millions of previously under-banked Nigerians, provided alternate streams of income for MSMEs, promoted financially literacy and also advanced its ambition to bank one in every two Nigerians by 2025.
Speaking on the development, Senior Banking Advisor, Retail, Access Bank Plc, Robert Giles, said, the exponential growth of Access Bank’s agent network was part of the bank’s promise to ensure easier and safer access to financial services for every Nigerian.
He said: “As a bank driven by innovation, we must deliver better outcomes for customers in terms of speed, security and service to enhance customer experience in all the locations that we operate. With the recent mapping of over 70,000 Access Closa Agents, customers and non-customers of the bank who are travelling for Business, events or to visit loved ones in any location in Nigeria will continue to enjoy uninterrupted banking services as our Closa agents are available in several rural and semi-urban locations across the country.
“They can also access financial services from a Closa agent near them, by simply searching for “Access Closa Agent” on Google Map instead of walking long distances in search of a branch”.
Corroborating him, the Head, Agency Banking, Access Bank Plc, Tolulope Oyeyipo, said the Access Closa agent network is a bespoke channel through which Access Bank expresses her passion and commitment to broadening the opportunities and access to financial services for every Nigerian and African, irrespective of where they might be.
Oyeyipo explained that with over 70,000 agent locations spread across every neighborhood in the country, the bank is making sure its customers and indeed customers of other banks can enjoy seamless banking services close to where they live and work, in a safe and convenient manner.