Benin Electricity Distribution Company Plc (BEDC) has said it inaugurated several projects to improve power availability to customers in its franchise despite the disruption caused by the COVID-19 pandemic.
The company also said it has metered about 40,000 customers under the National Mass Metering Programme (NMMP) of the Federal Government as at July 31, 2021.
BEDC Managing Director/CEO, Funke Osibodu, who disclosed this during a media briefing at the company’s head office in Benin, recently, listed some of the projects commissioned by the company to boost network infrastructure to include UNIBEN Ekenwan 15MVA injection substation to stabilise power supply to the University of Benin and environs as well as a 33KV injection substation at Evbuabogun in Benin to reduce the duration of interruption in electricity supply to commercial customers and communities in that location and the Evbuoriaria axis.
Osibodu said BEDC also commissioned the 7.5MVA, 33/11KV injection substation to serve the Delta Development and Property Agency and Ugborokoko communities in Warri. The project, she said, will create separate feeders and improve power availability to a steady supply of between 12 and eight hours minimum respectively.
“BEDC has taken delivery of 54,198 out of the 75,870 meters for distribution to customers under the NMMP Phase 0 level while we have completed the installation of nearly 40,000 meters across the four states that we cover as at July ending. BEDC is installing meters on poles to reduce the incidence of bypass and other forms of energy theft which is prevalent in the network,” she said.
Osibodu said between 2019 and early 2021, the company reconnected 108 transformers back to the national grid across its franchise, noting that out of the figure, 34 were in Edo State, 55 in Delta State and 12 in Ondo State while seven were reconnected in Ekiti State.
“Recognising the financial difficulties that customers are facing, especially during this period of COVID-19, BEDC has begun a debt rescheduling scheme (DRS) for customers in its coverage areas,” she said.
She said DRS was a soft-landing approach for customers to settle outstanding debts on electricity consumption as it offers discount ranging from five to 25 percent and down payment of 25 percent with balance payable up to 45 years or provision of an additional five percent discount where a customer pays off such outstanding instantly.
Osibodu said BEDC shall soon begin the introduction and enrolment of customers on its Electronic Billing platform, adding that electronic billing reduces the risks of lost statements, improves reconciliation while providing history.
She said the platform also reduces identity frauds as no third party is involved, among other benefits, in addition to being COVID-19 compliant as no physical handling is required.
Osibodu said since the commencement of the service reflective tariff, the company has been improving on the power supply arrangement to the five classes of customer categorisation except for occasional tripping caused by faulty and aged equipment and worsened in the rainy season.