Ecobank’s Rapid Transfer App has been named Best Remittance Product and Service of the Year by the Asian Banker Excellence in Retail Financial Services Awards for West Africa.
The Rapid Transfer App was selected following a rigorous and transparent process that saw the Asian Banker accessing banks and non-bank retail financial services players in several countries in West Africa. Currently The Asian Banker Awards covers the Asia Pacific, the Middle East and West Africa where more than 300 banks and non-bank retail financial services players in more than 42 countries are evaluated.
Presenting the awards to winners in Lagos, Nigeria, Chairman, The Asian Banker, Emmanuel Daniel, said the Excellence in Retail Financial Services programme is probably the most rigorous, prestigious and transparent awards programme for consumer financial services in the world. He congratulated Ecobank for winning the award and explained that the programme also assesses all new players such as payments companies, marketplace platforms and alternative financial services platforms made possible by financial technology (fintech) who are greatly contributing to the transformation of the retail financial services industry. He said through the awards the Asian Banker aim to capture the evolving competitive landscape and recognise the outstanding players and initiatives, from which the industry can learn from to better provide consumer products, services and experience.
Receiving the award on behalf of the Ecobank Group, Executive Director, Commercial Banking, Caro Oyedeji, thanked the organizer for engaging in rigorous exercise to arrive at winners of the various awards, stressing that Ecobank retail business has witnessed substantial transformation, innovation and growth in all its segments and dimensions – customers, products and channels in recent years.
She disclosed that Ecobank is now being commonly regarded as digital payment solution bank because of its offerings such as Rapid Transfer, EcobankPay, OMNI and Xpress account, among others.