One of the nation’s foremost chemical and specialty fluids and production solutions group, Eunisell, has joined the big league after being certified with the ISO 9001:2015 by Bureau Veritas.
The international certification conferred on the company recently also relates to Eunisell’s quality management system with regards to demonstrating its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements. Eunisell is aiming to enhance customer satisfaction through the effective application of the Quality Management System, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
The benefits acrue to their customers, as the rigid international standards, ongoing training, management of processes, resources, product standards, measurement, analysis and improvement through customer delivery are not only maintained, but constantly reviewed and improved upon through internal audit.
The Group Managing Director, Eunisell, Mr. Chika Ikenga, expressed his delight with the certification and emphasised that the company’s world-class standards will increase.
“Customer satisfaction has always been the foundation of Eunisell’s brand promise. Now it is mandated and we look forward to continuing to help our customers’ businesses grow through service excellence,” he said.
The International Organisation for Standardisation (ISO) is an independent, non governmental organisation that oversees the drafting of ISO 9001 and many other international standards. ISO, through its 164-member organisations, brings together experts to share knowledge and develop voluntary, consensus-based, market relevant international standards that support innovation and provide solutions to global challenges.