It is apposite to note that Glo was the first network to move up from the prevalent 2G and 3G telephonic instrumentalities to 4G technology.
For some time now, the issue of quality of service offered by telecommunication service providers in the country has been a topical one. From poor connectivity and drop calls to slow and unreliable internet service, the complaints are numerous. Having been a subscriber to the four major operators, I have also had my own surfeit of such complaints.
This is, therefore, why the news of the recent network upgrade carried out by indigenous operator, Globacom, is melodious to my ears. In the past 15 years, infrastructural renewal has become an indispensable canon in the transformative operations of Globacom. The currency of its massive network upgrade is raving in the culmination of an improved service threshold unprecedented in its widely acclaimed trailblazing profile in technological modernisation.
In testamentary declaration, the Globacom brand equity is now reputed and synonymous with the delivery of quintessential offerings in the market such that, at any point in time, its subscribers have an unparalleled bouquet of superlative options resulting in rich customer experience, which enjoys a robust edge in the market with a profundity of competition incomparability. The ultimate goal is to guarantee the enthronement of life-changing products and services that inevitably result in data and voice optimality in terms of velocity and clarity.
The innovative paradigm has also led to equipment revalidation and technical renovation copiously nationwide with emphatic concentration on holistic capacity advancement and overall enhancement of the quality of the network throughout the country.
It is apposite to note that Glo was the first network to move up from the prevalent 2G and 3G telephonic instrumentalities to 4G technology. Today, it has 4G coverage in 33 of the 36 states and Abuja, which translates to supersonic data and summit voice delivery in those states, just as work is ongoing in the few cities not yet covered. As you may know, it is on record that Globacom has the best 4G coverage in Nigeria as at today, with institutional assurances of sustainability vistas. Right now, transmission capacity has been optimized with pure IP (internet protocol) backhaul in many states countrywide.
Being a responsive corporate citizen with a pedigree of reputational and perceptive aplomb, Glo has completed novel fibre trajectory rerouting in Abuja, which has addressed the challenge of incessant fibre cuts in the area that consistently encumbered network quality in the Federal Capital Territory and other satellite towns in the axis. The implication of this overhaul is concomitance of network availability, seamless accessibility and the totality of premium quality service.
Power supply at the base stations that dot the country has equally been enhanced with the systematic deployment and installation of new energy equipment that have immeasurably jerked up site uptime.
As part of the reengineering presence, the data core network interface ports have been upgraded from 40GB to 100GB with the consequential traffic handling capacity doubling to more than 150 per cent. In the same breath, network instability has been foreclosed with an additional 100GB upgrade of the transport backhaul that ensures route and redundancy resilience.
While machinery rejuvenation is continuing, hundreds of new sites are undergoing integration to improve coverage and create additional traffic, which, consequently, means an entirely brand new network that inaugurates higher capacity.
The preceding projects of swapping, system upgrade and overhaul of network infrastructure, including building of new switches and construction of additional 4,000km of optic fibre cable to complement the company’s existing optic fibre facility, which is among the most extensive private fibre networks in Africa, the company’s existing 10,000 optic fibre network is also being expanded to provide capacity and route protection that boosts unbroken connectivity.
Amid the foregoing is the upscale launch of base stations and densification of existing ones in pursuit of decongestion and forestalling of call-drops. In furtherance of the ongoing retooling, the Lagos microwave network is undergoing transformation into a full IP Network aimed at proactively meeting future data requirements of the unfolding megacity.
From the writer’s interactive and personal experience garnered at recent events like book presentations, colloquia, symposia, cerebral seminars, professional meetings and interface with multifarious artisans at different forums, it is incontrovertibly obvious to me that Glo has stepped up efforts to offer comprehensively richer experience to subscription such that patrons are now enjoying better call completion ratio, lower call drop rates and call congestion as well as faster, efficient and effective upload and download of data. Nothing can be as frustrating as having a sluggish and hapless ISP modem, but with Glo 4G internet service it is blissful using the internet because of its speed illimitability and reliability.
It must be underscored that with the current preface to the ongoing technological revolution and noticeable improvement magnificence in the network, the certitude of extrapolative quality of prevailing service delivery should be experienced by subscribers even more in the months ahead as the infrastructural architecture is consolidated upon like Romanesque structures.
From all indications, there is a resolution by Globacom to wit: building a resilient brand, in terms of investment in new technology to give it an edge in the market, stature, perception, offerings, investment in subscribers and society. The country’s economic plenipotentiary is also putting up the best-in-class network, which all its subscribers will enjoy henceforth. This is in line with the vision of the company to be the biggest and the best telecommunications company in Africa.
It is also germane to point out that Glo’s efforts to build an enduring network and a powerful brand in Nigeria and on the continent is paying off. It was recently recognised as the 4th Most Admired African Brand and it also recorded the most gains in voice and data subscribers in the industry in the latest Nigerian Communications Commission (NCC) report.
In retrospect, on Friday, October 8, 2004, as a backpage columnist in this medium, I wrote an analytical and visionary article entitled “Glo Mobile as pacesetter.” I never knew that my prefatory comment on this national symbol of opportunities would years later become an institutional mantra so much that the economic ambassador would make entrepreneurial boundlessness an exclusive novelty.
It did not start today because the chairman of the organisation, Dr. Mike Adenuga Jnr., GCON, is inimitably passionate about quintessence in all spheres of human existentialism. Of course, the credit for this latest upgrade—and, indeed the glory of everything else pertaining to this ultimate brand—goes to this man of colossus fondly called “The Bull,” who, despite his transnational entrepreneurship and borderless opulence, is humble and caring to a fault!
An extract from the above referential: “Globacom had, right from inception, been offering tremendous value-added services to telecom subscribers. With its long list of innovations including Pay by the Second, TalkNow, MagicPlus, Glo MMS, Glo Mobile Internet, superior 2.5G at launch, 3G Plus Technology and Glo Direct, Glo Mobile has opened new vistas in the telecom domain.” From then on, other platforms like nationwide 4G LTE, fibre optic cable pan-Nigeria and Glo 1 submarine cable have joined exponentially, with more to come.
Still on the most critical element of telephony in Nigeria: who would have ever believed, before the glorious advent of Globacom, that per second billing was feasible from the outset, especially after competition had trenchantly made it look impossible—in fact, unthinkable, economically unrealistic and unsustainable? Nigerians will forever remember Dr. Adenuga, amid overflowing gratitude for his inestimable, bullish and catalytic reversal in the telephonic rip-off. Dr. Adenuga’s optimal concern was not return on investment, but the empowerment of our people. That, for me, is the summit essence of life: touching lives.
Globacom is indeed the fallout of its proprietor’s overall domestication of quintessence and resolute subscription to success paradigms in everything no matter the challenges. His sterling belief in possibilities and illimitable opportunities forecloses the mirage of impossibilities. “Mr. Chairman” does not believe that anything is impossible as long as he is involved! Really, with his confounding and inexplicable cerebral sophistication, diligence, aristocratic wealth and the innumerableness of human and material resources at his disposal, nothing should be a drawback to this man of philanthropic satiety and superfluity of compassion.
There is no doubt that Globacom is unflinchingly committed to building the biggest and best telecommunications network on the continent. Its robust antecedents and present investments in ideas and infrastructure leave no doubt about its corporate thrust and potentialities.