In a business where very few people have the proper know-how on the value of a commodity, the ones in charge of the sale and distribution must remain accessible and transparent. The diamond industry is one such niche industry where accessibility and transparency are rightfully rewarded with popularity and success.
Dovid P Fehler is a London-based jeweler who has gained immense popularity with his unique approach and has the trust of his clients in the diamond business. With orders coming in from the United States, South America, Australia, and even Dubai, Dovid’s unique spin on the traditional diamond business has registered great returns.
So, what does Dovid P Fehler attribute this success to? “Honesty and transparency are the keys,” says Dovid. “In a business where customers rely solely on the seller to find the right stone at the right price, I always give priority to my clients’ best interests.” And this is the most endearing quality that brings customers to Fehler and persuades them to share the good word with others.
In addition to these essential factors that spell success in every industry, Dovid also embraces another responsibility—to educate. “I educate my followers on Instagram and tell them how they can differentiate between a diamond that adds value and one that does not,” he explains. “They know now that I am sharing with them inside information that few others would share on an open platform. And this helps me gain their complete trust.”
Dovid P Fehler follows his words up with excellent customer service. While other dealers only have a few stones in stock, Dovid always has millions of dollars’ worth of stock to show customers. Thanks to his entrepreneurial skills, he has the wholehearted support of his business partners, who enable him to hold such an impressive stock.
The diamond industry is one of the most challenging niches to find success and popularity. Yet, it is also one of the most rewarding niches for those who crack the success formula. In playing his right cards and keeping things simple and transparent with his customers, Dovid P Fehler has carved for himself a unique and coveted place in this industry today.