From Walter Ukaegbu, Abuja
Strong business organisational structure, policies and practices that facilitate effective and efficient service delivery were some of the high points, the Bureau of Public Service Reforms (BPSR), considered before naming the Nigerian Communications Commission (NCC) tops in institutional work processes in the country.
Director General of BPSR, Dr. Joe Abah, presented the report and plaque to the Executive Vice Chairman (EVC) of the NCC, Prof. Umar Garba Danbatta, at the NCC Headquarters in Abuja, yesterday.
In arriving at this conclusion the BPSR boss also listed accountabilities and responsibilities for set Standardized Operating Procedure (SOP) manuals of the Commission’s 19 departments.
Accurate measurement of responsibilities and performance assigned to staff were the parameters for the evaluation of the commission.
The bureau said “NCC strategic objectives are prioritized for potential impact using standardized principles including the balanced score card.”
It said NCC’s vision, strategy and impacts complement other sectors organizational direction, adding that staff can articulate what the commission wants to achieve, its role and purpose; while strategy is considered by the management team regularly throughout the year because; NCC has a sense of where it is going and how it should get there.
It also rated NCC very high in procurement processes saying the commission “has adequate systems, processes and experienced personnel responsible for executing its procurement activities in line with extant provisions of the Public Procurement Act.