A good relationship with your clientele strengthens your business bond and grows your brand. To have that good relationship with your client, it’s a must you fulfil all their demands to their satisfaction. Fostering long term relationships is one of the secrets to a successful business, according to Raphael Gnn.
Raphael Gnn, CEO and founder of Ace Up Media, a top social media marketing agency. At 18 years, Raphael worked as a supermarket delivery and through investments, he was able to start his agency. Raphael is very credible when it comes to his work, and this is among the many attributes that make him stand out. He is determined to ensure his customers’ satisfaction, and he has so far generated over 2 million Euros. In one month alone, he makes around 170-200k. His company has helped over 52 brands grow and expand their businesses.
By having good long-term relationships, you get a deeper understanding of your customers and their business. One is able to identify with the client’s business as if it’s his own and helps you make commendable suggestions that will help grow the business. At Ace Up media, they are a team of 12 that believe in excellence and innovation to help scale your brand to the next level.
There is competition in every business, which makes you know whether you are in the right business because if there is no competition, it probably means the demand is low. Raphael does not let competitors be such a big deal to him because he has already established his clientele. His accountability, credibility and the many success stories are what keep building up his client base.
Raphael also has an SMMA online course known as the SMMA incubator, where he educates people on how to start social media marketing agencies and make them profitable. They are equipped with the most advanced programmes to ensure their customers’ grips what they are being taught. This enables him to continue growing his business in the industry, making his services top-notch.
As a startup entrepreneur, establishing good relations in the industry will help boost your business because you will require those connections to build your brand. Surround yourself with people with the same goals as you. Be good to your clients by ensuring money does not come first before customer satisfaction.